All of us at St. John Health are excited to bring you a new concept in health care – Providence Park Hospital, the hospital of the future, today. In planning our new health destination, we looked at innovative approaches to care all across the country, and we selected the very best ones to come together in this new hospital. We took members of our planning teams to hospitals, conferences and customer-focused organizations, such as the Disney Institute. Thanks to all of the ideas we brought back and distilled into our plan for the hospital, our patients will benefit from the latest in health care thinking combined with the best of the hospitality industry.
Clinically and technologically speaking, we will provide the latest thinking in patient care. Most of our inpatient rooms are “acuity-adaptable,” meaning that patients can remain in the same room throughout their hospital experience, even as their condition changes, thanks to a higher level of technology and equipment and specially trained staff.
When it comes to customer service, an idea we adopted from Disney is the offstage/onstage concept. In the new hospital we use double corridors so that distracting, health care environment activities, such as transporting supplies and equipment, occur “offstage,” out of view of visitors. Patients and visitors will see only a quiet, organized, healing ambience.
Our campus is more than a state-of-the-art hospital; we want it to be a total health destination. In addition to the services based in the hospital, the campus features a new Orthopedic Center with an ambulatory surgical center, a medical office building and Neurosciences Institute with a large surgical and procedural skills education center. A 1.6-mile outdoor fitness path winds through the scenic woods and wetlands of the campus allowing visitors to enjoy the serenity.
We are a full-service destination for patients and families. A Staybridge Suites extended-stay hotel is also on campus for family members who need to be near hospitalized loved ones. Health-related retail businesses, such as a fitness center, yoga studio and specialty grocer, will also serve their needs and be a resource for nearby communities.
The new Providence Park Hospital and campus is very conveniently located directly off of I-96 and Beck Road (exit 160). If you are looking for a new doctor, we can help you find one who meets your needs. St. John Health Connect can make appointments and referrals for your whole family. Just call 1-866-501-DOCS, 8 am to 5 pm Monday thru Friday.
